Return & Refund Policy
We want you to love your purchase! If for any reason you are not completely satisfied with your order, we offer hassle-free returns and refunds under the following conditions:
1. Eligibility for Returns
- Products eligible: Women’s jeans, trousers, pants, and palazzos.
- Items must be unused, unwashed, and in the original condition with all tags intact.
- Returns must be initiated within 15 days from the date of delivery.
2. Non-Returnable Items
- Items that have been worn, washed, or altered.
- Products purchased during sale or clearance (unless defective).
- Items without original tags or packaging.
3. Return Process
- Contact our customer support team to initiate your return.
- Provide your order number and reason for return.
- Pack the item securely in its original packaging.
- Ship the product back using a reliable courier. We recommend keeping the tracking details for reference.
4. Refunds
- Refunds will be processed within 7–10 business days after the returned item is received and inspected.
- Refunds will be issued to the original payment method used at the time of purchase.
- Shipping charges are non-refundable, unless the return is due to a defective or incorrect product.
5. Exchanges
- Exchanges are subject to product availability.
- If your desired size or style is unavailable, you may choose a refund instead.
6. Damaged or Defective Items
- If you receive a damaged or defective item, please report it within 7 days of delivery.
- We will arrange a replacement or full refund at no extra cost.
7. Contact for Support
For any questions or assistance regarding returns and refunds, reach out to our customer support team.